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Present Marie Burns, Margaret George, Joy Brahim, Alan Hill (Items 1 - 8), Tom Marshall, Donald Reid and John Sweeney Also Present Jim Montgomerie, Timothy Billings and Steven Gallacher (Items 1 - 3). In Attendance E. Murray, Chief Executive; L. Friel, Executive Director, F. Walker, Head of Service (People and Transformation), P. Doak, Senior Manager (Internal Audit, Risk and Performance) S. Humphries, Chief Revenues and Benefits Officer, D. Miller, Complaint and Feedback Manager, E. Nixon, Customer Services Operational Manager, J. Hamilton, Employment Services Manager (Finance and Corporate Support); A. Sutton, Head of Service (Connected Communities) A. McClelland, Head of Service (Learning and Improvement) and C. Maxwell, Senior Manager (Education and Youth Employment); Y. Baulk, Head of Service (Physical Environment) (Place); S. Brown, Interim Director (Children, Families and Criminal Justice); A. Fraser, Head of Democratic Services, A. Todd, Senior Policy and Performance Officer and A. Little, Committee Services Officer (Chief Executive's).